Data protection

1. DATA PROTECTION AT A GLANCE

General information
The following information provides a simple overview of what happens to your personal data when you visit our website. Personal data are all data with which you can be personally identified. For detailed information on the subject of data protection, please refer to our data protection declaration listed below this text.

Data collection on this website

Who is responsible for data collection on this website?
The data processing on this website is carried out by the website operator. You can find his contact details in the imprint of this website. How do we collect your data? On the one hand, your data is collected when you provide it to us. This may be data that you enter in a contact form, for example. Other data is automatically collected by our IT systems when you visit the website. These are mainly technical data (e.g. internet browser, operating system or time of the page call). This data is collected automatically as soon as you enter our website.

What do we use your data for?
Part of the data is collected to ensure that the website is provided without errors. Other data can be used to analyse your user behaviour.

What rights do you have regarding your data?
You have the right to receive information free of charge at any time about the origin, recipient and purpose of your stored personal data. You also have the right to demand the correction, blocking or deletion of this data. For this purpose, as well as for further questions regarding data protection, you can contact us at any time at the address given in the imprint. Furthermore, you have the right to complain to the responsible supervisory authority.

Analysis tools and third-party tools
When you visit our website, your surfing behaviour can be statistically evaluated. This is mainly done with cookies and with so-called analysis programs. The analysis of your surfing behaviour is usually anonymous; the surfing behaviour cannot be traced back to you. You can contradict this analysis. We will inform you about the possibilities of objection in this data protection declaration under point 4.

2. GENERAL NOTES AND MANDATORY INFORMATION

Data protection
Based on Article 13 of the Swiss Federal Constitution, the federal data protection regulations (Data Protection Act, DPA) and the EU-DSGVO, every person is entitled to protection of his or her privacy and protection against misuse of his or her personal data.

The operators of these pages take the protection of your personal data very seriously. We treat your personal data confidentially and according to the legal data protection regulations as well as this privacy policy. When you use this website, various personal data is collected. Personal data is data with which you can be personally identified. This privacy policy explains what data we collect and what we use it for. It also explains how and for what purpose this is done.

We would like to point out that data transmission on the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of data against access by third parties is not possible.

Responsible person & contact person
The person responsible for data processing on this website is

Schweizerisches Kunstaugen-Institut AG
Rosengartenhalde 26
CH-6006 Luzern
Tel. + 41 41 370 48 55
mail@kunstauge.ch

Responsible body is the natural or legal person who alone or jointly with others decides on the purposes and means of processing personal data (e.g. names, e-mail addresses, etc.).

Revocation of your consent to data processing
Many data processing operations are only possible with your express consent. You can revoke a previously given consent at any time. For this purpose an informal message by e-mail to us is sufficient. The legality of the data processing carried out until the revocation remains unaffected by the revocation.

Right of appeal to the competent supervisory authority
In the event of violations of data protection law, the person concerned has a right of appeal to the competent supervisory authority. The competent supervisory authority for data protection issues is the National Data Protection Commissioner of the canton in which our company is based.

SSL or TLS encryption
For security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator, this site uses SSL or TLS encryption. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http://” to “https://” and by the lock symbol in your browser line. If the SSL or TLS encryption is activated, the data that you transmit to us cannot be read by third parties.

Information, Blocking, Deletion
In accordance with the applicable legal provisions, you have the right at any time and free of charge to information about your stored personal data, its origin and recipients and the purpose of data processing and, if applicable, a right to correction, blocking or deletion of this data. You can contact us at any time at the address given in the imprint for this purpose and for further questions on the subject of personal data.

Objection to advertising mails
The use of contact data published within the framework of the imprint obligation for the transmission of not expressly requested advertising and information material is hereby objected to. The operators of this website expressly reserve the right to take legal action in the event of the unsolicited sending of advertising information, such as spam e-mails.

3. DATA COLLECTION ON THIS WEBSITE

Cookies
The Internet pages partly use so-called cookies. Cookies do not damage your computer and do not contain viruses. Cookies serve to make our offer more user-friendly, more effective and safer. Cookies are small text files that are stored on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. They are automatically deleted at the end of your visit. Other cookies remain stored on your end device until you delete them. These cookies enable us to recognize your browser on your next visit.

You can set your browser so that you are informed about the setting of cookies and allow cookies only in individual cases, exclude the acceptance of cookies for certain cases or in general and activate the automatic deletion of cookies when closing the browser. If you deactivate cookies, the functionality of this website may be limited.

Cookies, which are required for the electronic communication process or for the provision of certain functions you have requested (e.g. shopping basket function), are stored on the basis of Art. 6 Para. 1 lit. f DSGVO. The website operator has a legitimate interest in the storage of cookies for the technically error-free and optimised provision of his services. Insofar as other cookies (e.g. cookies for analysing your surfing behaviour) are stored, these are treated separately in this data protection declaration.

Server log files
Provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are:

• browser type and browser version
• operating system used
• referrer URL
• host name of the accessing computer
• time of the server request
• IP address

This data is not merged with other data sources.

The basis for data processing is Art. 6 para. 1 letter b DSGVO, which permits the processing of data for the fullfilment of a contract or pre-contractual measures.

What personal data we collect and why we collect it
In the context of our online offers, but also when contacting us and fulfilling contractual obligations, we process the following types of data:

inventory data (e.g. names, addresses)
contact data (e.g. e-mail addresses, telephone numbers)
content data (e.g. text entries, photographs, videos)
usage data (e.g. sub-pages visited on our websites, interest in content, access times)
meta and communication data (e.g. device information, IP addresses)

When using this general data and information, we do not draw any conclusions about the person concerned. Rather, this information is required to:

to be able to make our online offers and its functions and contents available at all,
to be able to answer contact inquiries and ensure communication with our users, customers and interested parties,
to take adequate security measures and
to measure the range and marketing to ensure the profitability of our company.

This anonymously collected data and information is therefore evaluated by us statistically on the one hand and with the aim of increasing data protection and data security in our company on the other hand, in order to ultimately ensure an optimum level of protection for the personal data processed by us.

Cooperation with contract processors and third parties
If, during processing, we should disclose any data to other persons and companies (so-called “processors” or “third parties”), transfer it to them or otherwise grant them access to this data, this will be done exclusively:

on the basis of a legal authorisation (e.g. transmission of the data to a payment service provider in accordance with Art. 6 Para. 1 letter b DSGVO because it would be necessary for the performance of the contract)
you have consented thereto
a legal obligation provides for this or
on the basis of our legitimate interests (e.g. the use of contract processors such as web hosting providers).

If we commission third parties to process data on the basis of a so-called “contract processing agreement”, this is done on the basis of Art. 28 DSGVO.

Establishing contact
When contacting us (e.g. via e-mail or telephone), the user’s details are processed for the purpose of handling the contact request and its processing in accordance with Art. 6 Para. 1 lit. b) DSGVO. The user’s details may be stored in a customer relationship management system (“CRM system”) or a comparable enquiry organisation. The data provided by you will remain with us until you request us to delete it, revoke your consent to its storage or until the purpose for which it was stored ceases to apply (e.g. after your enquiry has been processed). Mandatory legal provisions – in particular retention periods – remain unaffected.

Contact Information
You can reach us at any time via our email for questions relevant to data protection.

4. ANALYSIS SERVICES

Google Analytics
This website uses functions of the web analysis service Google Analytics. The provider is Google Inc, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

Google Analytics uses so-called “cookies”. These are text files which are stored on your computer and which enable an analysis of your use of the website. The information generated by the cookie about your use of this website is usually transferred to a Google server in the USA and stored there. The storage of Google Analytics cookies is based on Art. 6 para. 1 lit. f DSGVO. The website operator has a legitimate interest in the analysis of user behaviour in order to optimise both his website and his advertising.

IP Anonymization
We have activated the IP Anonymization function on this website. This means that your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before it is transmitted to the USA. Only in exceptional cases will the full IP address be transferred to a Google server in the USA and shortened there. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on the website activities and to provide further services to the website operator in connection with the use of the website and the Internet. The IP address transmitted by your browser within the scope of Google Analytics is not merged with other Google data.

Browser Plugin
You can prevent the storage of cookies by adjusting your browser software accordingly; however, we would like to point out that in this case you may not be able to use all functions of this website to their full extent. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available at the following link:

https://tools.google.com/dlpage/gaoptout?hl=de.

Objection to data collection
You can prevent the collection of your data by Google Analytics by clicking on the following link An opt-out cookie will be set to prevent the collection of your information on future visits to this site:

Click here to set the opt-out cookie now.

If you use several browsers, browser profiles or different computers or other devices with browsers, we would like to point out that any browser plug-ins or cookies that are to prevent the collection of data must be installed or set in each browser and browser profile on all devices that are to be excluded from the collection. These measures only have an effect in the browser or browser profile for which they have been properly implemented.

More information on the handling of user data at Google Analytics can be found in the privacy policy of Google: https://support.google.com/analytics/answer/6004245?hl=de.

Contract data processing
We have concluded a contract with Google for contract data processing and fully implement the requirements of the data protection authorities when using Google Analytics.

Demographic characteristics at Google Analytics
This website uses the “demographic characteristics” function of Google Analytics. This allows us to generate reports that contain information about the age, gender and interests of visitors to the site. This data comes from interest-based advertising by Google and from visitor data from third parties. This data cannot be assigned to a specific person. You can disable this feature at any time in the ad settings in your Google Account or generally prohibit Google Analytics from collecting your information as described in the “Opting out of data collection” section.

5. PLUGINS & TOOLS

Embedded content from other websites
Contributions to this website may contain embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves exactly as if the visitor had visited the other website. These sites may collect information about you, use cookies, embed additional third-party tracking services, and record your interaction with that embedded content, including your interaction with the embedded content if you have an account and are logged on to this site.

Integration of third-party services and content
We set up within our online offer on the basis of our legitimate interests (i.e. interest in the analysis, optimisation and economic operation of our online offer within the meaning of Art. 6 Par. 1 lit. f. DSGVO), we use content or service offers from third parties in order to integrate their content and services, such as videos or fonts (hereinafter uniformly referred to as “content”). This always presupposes that the third-party providers of such content are aware of the IP address of the users, as without the IP address they would not be able to send the content to their browsers. The IP address is therefore necessary for the display of this content. We make every effort to use only such content whose respective providers use the IP address only to deliver the content. Third party providers may also use so-called pixel tags (invisible graphics, also known as “web beacons”) for statistical or marketing purposes. Pixel tags” can be used to evaluate information such as visitor traffic on the pages of this website. The pseudonymous information may also be stored in cookies on the user’s device and may contain, among other things, technical information on the browser and operating system, referring websites, visiting time and other details on the use of our online offer and may be linked to such information from other sources.

Google Fonts
We integrate the fonts (“Google Fonts”) of the provider Google LLC, 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA.

UpdraftPlus
We us the backup service „UpdraftPlus“. UpdraftPlus, trademark of Simba Hosting Ltd. UK registered company number: 8570611, VAT number: 202 1260 80, Product development and marketing in co-operation with XIBO Ltd, Cardiff, UK. Data Explication: https://updraftplus.com/data-protection-and-privacy-centre/ .